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Return & Exchange

Thank you for shopping at Luvyle.

If you are not entirely satisfied with your purchase, we're here to help.

Exchange or Return for a Refund

The products can be returned within 15 days after they have been received. A new product may be exchanged for another product or returned for a refund.

To be eligible, please make sure that

-The product is in its original packaging

-The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Please consult customer service for the specific address

After you receive confirmation from our customer service, please send the product along with the product list which includes the product ID. A tracking N# of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.

We do not accept any request of exchange&return once the "specials" are sold.

Purchase Not Eligible for Return


-Final sale item(s) is not eligible for return or exchange.

-Swimwear & bikini are not eligible for return or exchange.

-Swimwear & bikini can only be returned/exchanged if it is defective/damaged or wrong item.

-You must email us a picture showing the problem/defect after submitting the return/exchange request online


Damaged items

If you received a damaged product, please notify us immediately for assistance.

Order Cancelation

We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit an order cancellation request here once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.